These terms and conditions (the “Terms and Conditions”) are intended to regulate the commercial relationship between the User and **Elegance Studio** (hereinafter referred to as the “Operator”), as well as the access or use that the User makes of the **elegancestudioembroidery.com** website (the “Website”).

Through the Website, products and/or services are displayed, whose purchase management is carried out by the Users with the Operator, with the former seeking to satisfy a private, personal, family, or commercial need, and at no time intending the commercialization, resale, or any other type of commercial transaction or interest with the products and/or services purchased.

By accepting these Terms and Conditions, the access, purchase, and/or use of the products and/or services are regulated, establishing a contractual relationship between the User and the Operator.

If the User does not accept the Terms and Conditions, they will not be able to access, purchase, or use the products and/or services. These Terms and Conditions expressly supersede any prior agreement or commitment entered into between the parties. The Operator may immediately terminate these Terms and Conditions or any of the products and/or services with respect to the User or, in general, stop offering or deny access to the products and/or services or any part thereof, at any time and for any reason unilaterally.

Supplementary terms and conditions may apply to certain products and/or services, such as policies for a particular event, activity, or promotion, and such supplementary conditions will be communicated to you in relation to the applicable products and/or services.

By accepting the terms and conditions, Users acknowledge and agree that the Operator will have limited liability of any kind, in any situation or event, to the amount paid for the products and/or services purchased.

Subject to compliance with these Terms and Conditions, the Operator grants Users a limited, non-exclusive, revocable, non-transferable authorization to: (i) access and use the Website on the User’s personal device only in connection with their use or acquisition of the products and/or services; and (ii) access and use any content, information, and related material that may be made available through the products and/or services, in each case only for private use, whether personal or commercial.

The Operator and its licensors reserve any rights not expressly granted by these Terms and Conditions.

**E-COMMERCE**: In compliance with Mexican regulations on information generated, sent, received, stored, or communicated by electronic, optical, or similar means, such as, among others, electronic data interchange, the Internet, email, telegram, telex, or telefax, according to the Federal Civil Code, it is communicated that Mexican law recognizes the validity of messages by electronic means and therefore they acquire a probative nature and entity. Consequently, Users understand that by exchanging messages by electronic means, the User and the Operator may give rise to the creation, modification, and termination of obligations, being solely responsible for the content, consequences, responsibilities, and effects of the generated information.

The commercial transaction that arises through this means between Users and the Operator is the execution of a contract of sale of products and/or service provision contract. At no time is any different contractual relationship such as supply, distribution, or similar configured.

**INTELLECTUAL PROPERTY**: All information made available on the Website, such as images, advertising, names, trademarks, slogans, and other intellectual property elements, are lawfully used by the Operator either because they are owned by the Operator, because they have authorization to make them available, or because they are authorized by applicable law, so the use of them without prior written authorization from the Operator is strictly prohibited.

**CONFIDENTIALITY**: The User and the Operator commit to maintaining absolute confidentiality of the information disclosed or provided between them (whether in writing, verbally, electronically, magnetically, or by any other technology) that may be considered confidential and proprietary to each party, as well as all information generated from the commercial relationship between them through the use of the Website.

Both parties commit not to disclose information that may be considered confidential to third parties and further agree not to use it in any other situation except for the development of the purpose of this instrument. This confidentiality obligation will continue for one year after the agreed term has ended.

**USER ACCOUNTS**: Users who use the Website declare that they are of legal age and have the sufficient legal capacity to use all the services provided.

At the time of registering on the Website, the user will generate a password, which together with their email address or social network of their choice, will allow them to access and contract the products and/or services offered by the Operator.

The User who created the account and to whom charges are billed is responsible for any activity that occurs through the use of said account. To maintain control over the User’s account and prevent someone else from accessing it, the User who owns the account must maintain control over the devices used to access the User’s account on the Website and not reveal the password or payment information associated with the User’s account to anyone, being responsible for how they handle it, as well as updating and maintaining the accuracy of the provided personal information. The Operator may decide to cancel or suspend the account to protect the User, itself, or third parties against identity theft or other fraudulent activity.

To create a User Account (hereinafter the “User Account”), data such as, but not limited to, name, email address, will be requested; this information is used to (i) fully identify Users who intend to acquire products and/or services, to (ii) comply with the provision of Services, to (iii) prevent fraud, (iv) and in general for the purposes defined in the corresponding chapter on Information Management.

Users, in the event of having social network accounts, may create their User Account using the credentials defined there, for which the Website will communicate this option to the enabled social networks.

Once the necessary information is provided for the use of the Website, the Operator will validate the username and password to access the User’s profile on the Website.

In addition to the mandatory and optional information required at the time of account creation, Users may voluntarily provide more data related to their individualization when creating their profile within the Website.

The use of the User Account is personal and non-transferable, so Users are not authorized to transfer the validation data for access to the Website. In the event of forgetting the validation data or if they are usurped, it is the User’s obligation to inform the Operator through the “forgot your password” option or through communication sent to the email: **[email protected]**.

User accounts will be managed by the Operator at its discretion or by the person it designates, having full authority for the retention or not of the account when the information provided by Users is not truthful, complete, or secure; or when there is non-compliance with the Users’ obligations.

By creating the User Account, Users are expressing their will of express and unequivocal acceptance of these Terms and Conditions of use of the Website.

**CONTACT**: The Operator makes available to you the email **[email protected]** so that you can file complaints, suggestions, or clarifications about the service.

**PRIVACY POLICY**: The collection, processing, and use that the Operator makes of personal information in relation to the services provided are carried out in accordance with the Privacy Notice.

Notwithstanding the above, the Operator states that all information entered by any User, to acquire any of the products and/or services offered on the website, will be treated in accordance with the Privacy Notice available at **elegancestudioembroidery.com**.

**COOKIES**: These are text strings sent virtually that are stored by the Operator for consultation of user activities and preferences.

At the time of accepting these Terms and Conditions, the User expressly authorizes the use of Cookies by the Operator in any use activity carried out on the Website.

**USE AND RESTRICTIONS**: The User accepts and acknowledges that not all products and/or services are available in all geographic areas, and that on occasions the Operator may not offer access to products and/or services in certain regions and/or geographic or territorial areas.

The Operator does not guarantee the availability and continuity of the operation of the Website or the products and/or services offered. The Operator is excluded from any liability for any damages of any kind that may arise from the lack of availability or continuity of the operation of the Website and/or the products and/or services.

These Terms and Conditions will be governed and interpreted in accordance with the laws of the United States. Any dispute arising from the application or interpretation of these Terms and Conditions will be submitted to the jurisdiction of the competent courts in the United States.